Important Information for All Customers

 

For your own safety and to comply with international and your local regulations, we have to require prescription verification for certain items. Please check the options below to verify your prescription before we ship your order:

 

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Upload a Copy of Your Prescription

For processing your order quickly, please send us your prescription via email. This is required to ensure your order is handled swiftly and correctly.

• Take a clear photo or scan of your valid prescription.

• Email it to info@lanacosmetics.de and include your order number in the subject line.

Note:

Colored contact lenses that offer no vision correction may be referred to as “non-prescription” because they don’t include a vision-correcting prescription. But even without vision correction, you need a contact lens exam and prescription from an ophthalmologist to buy colored contact lenses.

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Contact Us

Do you have questions or do you need support with your verification?

Our customer service team is here to help — just reach out to info@lanacosmetics.de and we will assist you as soon as possible.